Terms and conditions

GENERAL

  1. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
  2. United Arab of Emirates is our country of domicile.
  3. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
  4. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
  5. The cardholder must retain a copy of transaction records and Merchant policies and rules.

PAYMENT TERMS AND CONDITIONS:

  1. PAYMENT MUST BE PAID IN ADVANCE AND IN FULL PRIOR TO SESSIONS.
  2. LONG-JOURNEY HOME SESSIONS WILL INCLUDE PREDEFINED TRAVEL EXPENSES.
  3. MONTHLY PAYMENT SUBSCRIPTION AVAILABLE FOR GOLD AND PLATINUM MEMBERSHIPS. DISCOUNTS ARE AVAILABLE FOR UP FRONT PAYMENT WITH THESE MEMBERSHIP OPTIONS.
  4. SESSIONS NEED TO BE CANCELLED/RESCHEDULED 24 HOURS PRIOR TO THE SCHEDULED COMMENCEMENT OF THE SESSION. NO EXCEPTIONS WILL BE MADE, DISCOUNTING DOCUMENTABLE EMERGENCIES.

OTHER TERMS AND CONDITIONS:

  1. ONE SESSION = 30 MINUTE DURATION.
  2. PLEASE ARRIVE ON TIME FOR YOUR SESSION(S). FAILURE TO DO SO –15 MINUTES LATE – WILL RESULT IN ANON-REFUNDABLE CANCELLATION.
  3. YOU MAY BE REQUIRED TO HAVE A MEDICAL CLEARANCE IF DEEMED NECESSARY AND PROVIDE HEALTH HISTORY INFORMATION FOR SAFETY PURPOSES.
  4. WE KINDLY REQUEST 7 DAYS NOTICE BE GIVEN FOR ANY PROLONGED ABSENCES.
  5. CLIENTS CAN FREEZE THEIRE CONTRACT ONE TIME FOR 2 WEEKS WITHING THE GOLD PACKAGES AND TWICE FOR 2 WEEKS WITHIN THE PLATINIUM PACKAGE.
  6. THE SILVER PACKAGE (10SESSION) EXPIRES AFTER TWO (2) MONTHS FROM PURCHASING DATE.
  7. ALL TRAINING PACKAGES ARE NON-TRANSERABLE.